Question 1

What types of hair do you offer?

Accepted Answer

We offer a variety of high-quality hair extensions, including our Yaki Collection, Virgin Hair Collection, Kinky Straight Collection, and Raw Hair Collection.

Question 2

How do I care for my hair extensions?

Accepted Answer

Proper care is essential for longevity. Use sulfate-free shampoos, deep condition regularly, and avoid excessive heat styling. Store your extensions in a satin bag or on a hanger when not in use.

Question 3

How long does shipping take?

Accepted Answer

Shipping typically takes 5-7 business days. You will receive a tracking number within 1-2 days of your order being processed.

Question 4

Is local pickup available?

Accepted Answer

Yes, local pickup is available. Please select the local pickup option at checkout for further instructions.

Question 5

What is your return policy?

Accepted Answer

We accept returns on unused and unopened products within 7 days of delivery. For more details, please refer to our Shipping + Returns section

FREQUENTLY ASKED QUESTIONS